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Terms & Conditions

TERMS AND CONDITIONS
WWW.LIVI-SHOP.COM is a website operated by LIVI Group LTD.
We are registered in England under registration number 516410-2575.

Our main trading address is:

Botvids Business Center
Fågelviksvägen 9
145 84 Stockholm
Sweden

VAT number is SE516410257501

Email: support@livi-shop.com

This website is operated by LIVI. Throughout the site, the terms “we”, “us” and “our” refer to LIVI. LIVI offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply  to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. 

ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country, state or province of residence, or that you are the age of majority in your country, state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

A breach or violation of any of the Terms will result in an immediate termination of your Services. 

GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms. 

MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service. 

PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

PLACING AN ORDER
When ordering on LIVI-SHOP.COM the prices are listed on the site. Prices does not include payment and shipping charges, which are listed separately and added to the total cost at checkout.

Prices in stores and online can sometimes vary, and we reserve the right to change our prices.

You can pay in the currencies specified on the site . LIVI has the right to charge direct in connection with the order unless the bill or other similar payment method is selected by you and approved by LIVI . For bill payment or partial payment LIVI might do a credit check. You will in such cases be informed about it . LIVI reserves the right to not always offer all payment methods, or change the payment method you have chosen if it is not available at the time of purchase. Note that any restrictions on the payment options will be listed on the site.

All orders will ship within 24 hours after payment has been received.

MAKING AN ORDER 
By placing an order on the website, you are offering to purchase a product subject to the terms and conditions. All orders are subject to availability and confirmation of the order price.

By placing an order on the website you must:

  • be legally capable of entering into a legal contract
  • ensure that all the details you provide to us are accurate,
  • ensure that you are the authorized user of the credit or debit and that there are sufficient funds to cover the cost of the goods.

LIVI-SHOP.COM retains the right to refuse any purchase request made by you,and reserves the right to close your LIVIclothing.com account at its discretion. If your order is accepted we will inform you by email.

SHIPPING
We offer worldwide shipping for fixed rates, dependable on the country destination. 

Postnord (Scandinavia)
Standard Sweden 1-2 days
Standard (rest of Scandinavia) -  2-6 days 

DHL (Worldwide)
Express DHL - 1-2 days 
Economy DHL 2-5 days

For customers within the European Union, VAT (25%) is included in all prices. For customer outside the European Union (excluding Norway), VAT/sales tax is NOT included in the prices. VAT/sales tax is instead charged by customs agencies when your package reaches your country of residence. 

RETURNS AND EXCHANGES
We offer our customers 14 days return policy from the day of receiving your package. All products must be returned in perfect condition. All LIVI products should be in its original condition with all labels attached. The item must be in perfect conditions and may not be worn, used or washed or altered in any way. We reserve the right to refuse any returns that do not pass our quality control.

To return an order, please send us an email to explain the reason of the return with your order together with the order number to support@livi-shop.com. You will be charged for the return shipping cost and it  will be deducted from your refund. However we always cover the shipping cost back to us for exchanges.

After we have received the item in the right condition, the refunds usually take 7-10 days to be processed  and is refunded via the same payment method used to make the purchase. We will do our best to process it quickly and send you an email once it’s all done. We cannot refund duties, taxes or shipping charges.

Size Chart
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